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FAQs

Find answers to all your SilkCut Underwear most asked questions in our comprehensive FAQ page. Get the details you need about the best in men's underwear. 

Products

What are the wash and care instructions? 

You'll find product-specific care instructions on the product pages and provided below are the care guidelines for our top-selling items: 

Micro Modal Underwear: Machine wash cold. Tumble dry low. Crafted from soft stretch micro modal fabric, our undergarments promise unparalleled softness and breathability, ensuring supreme comfort. To preserve the integrity of your SilkCut undergarments, opt for cold water washing, low machine drying, or gentle hand washing followed by air drying. These care instructions guarantee longevity and sustained comfort, maintaining the quality of your garment for prolonged wear. 

For Modal T-Shirts: Cold machine wash is recommended. Opt for low tumble drying. Due to their soft stretch micro modal fabric composition, expect slight shrinkage; dry them on the lowest heat setting possible. Alternatively, lay them flat for drying. 

For Silk T-shirts: Opt for a mild detergent specifically formulated for delicate fabrics, hand wash your silk T-shirts, or use the delicate cycle on your washing machine. As they're crafted from silk, anticipate minimal shrinkage; hence, use the lowest heat setting when drying. Alternatively, lay them flat for drying. Avoid high heat, and instead, air dry your silk T-shirts or use a low heat setting if the machine is drying.  

What is included in a men's underwear pack?

In our men's underwear pack, you will find multiple pairs of high-quality underwear conveniently bundled to meet your needs. We typically offer packs of two or three, but keep an eye out for special occasions when we might feature a five-pack. Our multipacks are perfect for those looking to stock up on comfortable, durable underwear. For more options and to find the best fit for your style and comfort needs, head over to our bundles section, where you can explore various types of men's underwear, including breathable underwear for men and men's boxer brief underwear.

What is the fabric composition of your products?

Our undergarments are meticulously crafted from a luxurious blend of soft stretch micro modal fabric, meticulously chosen for its exceptional qualities. This fabric offers a remarkable level of softness and a gentle stretch, ensuring a comfortable and flexible fit for all-day wear. 

Additionally, its inherent breathability allows for optimal airflow, keeping you feeling fresh and comfortable in any situation. With our commitment to quality and comfort, our undergarments guarantee a level of comfort that surpasses expectations, making them the perfect choice for everyday wear. 

What is Micro-Modal Air?

Micro-Modal Air is a fabric known for its exceptional softness, breathability, and lightweight feel. It is made from natural fibers derived from beechwood trees using a specialized process called Edelweiss technology. This process involves transforming beechwood pulp into ultra-fine fibers, then spun into yarn and woven into fabric. 

The term "Micro-Modal" refers to the fineness of the fibers used in the fabric, which are finer than those used in traditional Modal fabric. This results in an incredibly soft fabric with a silky smooth texture that feels luxurious against the skin. 

MicroModal Air fabric is recognized for its moisture-wicking properties, which help to keep the skin dry and comfortable by drawing moisture away from the body. It also has excellent breathability, allowing air to circulate freely through the fabric and regulate body temperature. 

Micro-Modal Air fabric is highly regarded for its softness, breathability, and comfort, making it ideal for clothing such as underwear, t-shirts, and loungewear.

Why is SIlkCut underwear unique?

SilkCut underwear stands out due to its unique combination of features that prioritize comfort and performance. Crafted from soft stretch micro modal fabric, these undergarments offer unparalleled softness and a lightweight feel that ensures all-day comfort. 

The fabric's inherent breathability and moisture-wicking properties help keep the skin dry and comfortable, making it ideal for daily wear and active lifestyles. What sets SilkCut apart is its perfect fit, achieved through careful design and unique stitching techniques. Each garment molds to the body for a comfortable and flattering fit. Overall, SilkCut underwear combines luxurious comfort, breathability, and innovative design to provide a truly unique and superior wearing experience.

Do your products shrink?

Our products are designed and crafted to minimize shrinkage, but as with any garment, some shrinkage may occur, particularly if not cared for properly. To maintain the integrity of our products and minimize shrinkage, we recommend following the care instructions provided with each item. 

These instructions typically include washing in cold water, using a gentle cycle, and avoiding high heat when drying. By following these guidelines, you can help preserve the quality and fit of our products for long-lasting wear.

Does your waistband roll?

A frequent cause is the underwear's fit. When the fit is either too loose or too tight, it can lead to the waistband rolling. Additionally, the elastic quality in the waistband is a factor. Over time, elastic may lose its stretch and weaken, contributing to waistband rolling. 

This highlights how crucial our underwear's soft stretch micro modal fabric, perfect fit, breathability, lightweight feel, unique stitching, and moisture-wicking properties are for keeping you comfy and preventing these problems.  

Where can I find a the size chart?

You can find our men's underwear size chart at https://silkcutunderwear.com/pages/size-guide. This chart will help you determine the perfect fit for your needs. Additionally, many of our product pages are specifically marked with sizing specifications to ensure you select the best fit. Whether you're shopping for breathable underwear for men or looking for a specific style like men's boxer briefs, our size guide and product descriptions provide all the necessary details to make an informed purchase.

What is the right style of underwear for me?

Boxer Briefs:

  1. Support and Coverage: Offers the support of briefs with the coverage of boxers, making them ideal for everyday wear and physical activities.
  2. Prevents Chafing: The longer leg helps prevent chafing, making them a great choice for those with active lifestyles.
  3. Versatile Fit: Works well under various types of clothing, from jeans to suits, without creating visible lines.

Briefs:

  1. Maximum Support: Provides excellent support and keeps everything in place, making them ideal for sports and high-intensity activities.
  2. Freedom of Movement: The minimal fabric allows for a full range of motion, which is great for activities requiring flexibility.
  3. Breathability: The minimal coverage allows for better air circulation, keeping you cool and comfortable.

Boxers:

  1. Comfort and Breathability: Offers a loose fit, allowing for maximum airflow and comfort, especially in hot weather.
  2. Relaxed Fit: Ideal for lounging and sleeping, providing a relaxed fit that doesn’t restrict movement.
  3. Style Variety: Available in various patterns and designs, allowing for personal expression and style.

Trunks:

  1. Modern Fit: Provides a sleek and modern look with a shorter leg than boxer briefs, making them stylish and contemporary.
  2. Balanced Support: Offers a good balance of support and coverage, suitable for both casual and formal wear.
  3. Versatile Wear: Works well under tailored clothing, preventing bunching and creating a smooth silhouette.

Jockstraps:

  1. Athletic Support: Provides excellent support for athletic activities, keeping everything secure during intense movements.
  2. Ventilation: The open-back design allows for maximum ventilation, keeping you cool and dry.
  3. Enhanced Performance: Reduces risk of injury during sports, making them a preferred choice for athletes.
How do I get the best promotional deals?

To get the best promotional deals, consider signing up for our email newsletters by clicking on "25% OFF" located at the bottom right of your screen. Sign up for our loyalty program here. By subscribing to our email newsletters, you'll receive updates on exclusive promotions, discounts, deals and sales directly to your inbox. Additionally, joining our loyalty program will provide you access to our special offers, rewards, and discounts tailored to our loyal customers. 

Keep an eye out for promotions during holiday seasons, special events, or product launches, as we frequently offer discounts during these times. Finally, follow us on our social media platforms here to get alert on flash sales and limited-time offers on selected seasonal styles. 

Are there any celebrities that wear SilkCut underwear? 

Our esteemed clientele comprises prominent figures such as LeVar Burton, Neil Patrick Harris, Gio Benitez, Tommy DiDario, Baruch Shemtov, Zachary Quinto, and Paul Rudd, who have demonstrated their trust and confidence in our brand over the long term.  

What is the perfect fit guarantee?

Our products' impeccable fit is accomplished through a blend of carefully tailored seaming techniques, each customized to suit the unique style of every product in our range. Additionally, our products are tried and tested by prominent style icons and influencers to give you confidence that our men's underwear collection ensures ultimate comfort and confidence. 

We also handpicked our product styles based on thousands of customer reviews we have received over a decade. Explore our collection today to experience the difference with our best men's underwear collection. Our underwear for men is crafted to prioritize our customers’ satisfaction.

What are the benefits of men's underwear with a pouch?

Experience superior comfort and support in men's underwear with our special pouch design. Unlike traditional pouch fly styles, our pouch fly design provides a dedicated pocket for unparalleled support. Crafted with premium micro modal fabric, our pouch fly boxer briefs offer ultimate softness, stretch, and breathability. 

Sweat-wicking and anti-odor properties ensure all-day freshness and comfort, while the no-ride-up feature guarantees a hassle-free fit. Elevate your underwear game with our boxer briefs, engineered for maximum performance and comfort. 

What is the best men's underwear for the gym?

The best men's underwear for the gym combines comfort, support, and performance. Look for a pair with a patented ball pouch design for enhanced support and breathability and features like no ride-up technology to prevent distractions during workouts. Opt for sweat-wicking and anti-odor properties to keep you feeling fresh and dry throughout your gym session. 

Choose underwear made from soft stretch micro modal fabric for a perfect fit and maximum comfort, with moisture-wicking properties to manage sweat effectively. These features ensure that your underwear keeps up with your active lifestyle and helps you perform at your best in the gym.

What are the benefits of men's underwear with a pouch?

Men's underwear with a pouch offers enhanced support and comfort, particularly for active wear or daily use. Our Hybrid Pouch Fly Boxer Briefs, which you can find at Briefs, feature a specially designed pouch that helps to isolate and support, reducing friction and providing a more secure fit. This design also improves airflow, keeping you cooler and more comfortable throughout the day. Additionally, the use of a pouch in men's underwear can help maintain a more flattering and defined appearance under clothing, making them a popular choice among our breathable underwear for men.

Are there any men's underwear sales happening now?

We have periodic sales of our men's underwear. We highly recommend signing up for our newsletter to stay updated with the latest sales. Subscribers often get early access to our sales, allowing them to shop for great deals before anyone else. To see what underwear is on sale today, you can visit our site directly at LINK This is the best way to catch our most comfortable men's breathable underwear for men at reduced prices, ensuring you don’t miss out on our exclusive offers.

What brands of men's underwear do you carry?

At our store, we exclusively carry SilkCut Underwear, which includes a variety of men's underwear styles such as boxer briefs, undershirts, lounge, and thermal underwear. We hold our products to the highest standards of quality and durability, ensuring that each piece offers exceptional comfort and longevity. No other brand matches the level of precision and care we put into our products. From breathable underwear for men to the most comfortable men's underwear, our SilkCut range is designed to meet all your underwear needs with unparalleled excellence. Check out our best sellers at: 

At our store, we exclusively carry SilkCut Underwear, offering a comprehensive range of men's underwear which you can find at SilkCut Underwear, including undershirts and lounge wear available at SilkCut Apparel, as well as thermal underwear. We set the highest standards for quality and durability, ensuring that our products surpass those offered by other brands. You can check out our top offerings on our best sellers page at Best Sellers. Whether you're looking for breathable underwear for men or the most comfortable men's boxer briefs, our selection is designed to meet your needs with unmatched excellence.

Is men's underwear suitable for women?

Absolutely, most of our underwear is designed to be suitable for all genders. However, a few styles are specifically tailored for male anatomy, offering extra space where needed. For women who are interested in comfortable, high-quality options, our best sellers often include styles that are versatile and popular among all customers. https://silkcutunderwear.com/collections/underwear Take a look at our collection to see what might suit your needs—whether you’re shopping for yourself or looking for a comfortable gift for your wife, girlfriend, sister, or mother. You can explore these options at our best sellers page. https://silkcutunderwear.com/collections/best-sellers

What is the best men's underwear for the gym?

The best men's underwear for the gym depends on style, shape, fabric, and personal preference. For gym workouts, Micro Modal Air fabric is highly recommended due to its exceptional breathability and moisture-wicking properties, which help keep you cool and dry during intense activities. This fabric is also incredibly soft and lightweight, offering excellent comfort and support without restricting movement. Whether you prefer boxer briefs or more fitted styles, choosing underwear made from Micro Modal Air fabric can significantly enhance your gym experience, making it a top choice for those seeking both performance and comfort in their workout gear.

What are the best men's underwear for running?

The best men's underwear for running shares similarities with gym wear. Opt for styles made from Micro Modal Air fabric for superior breathability and moisture-wicking properties, ensuring you stay cool and dry during your runs. This fabric offers exceptional comfort and support without compromising on movement. Whether you prefer boxer briefs or snugger fits, choosing underwear crafted from Micro Modal Air fabric can greatly enhance your running experience, providing both performance and comfort. Elevate your runs with our selection of Micro Modal Air underwear at silkcutunderwear.com.

What men's underwear is best for winter?

For winter, thermal underwear crafted from micromodal fabric is the best choice. This fabric provides exceptional warmth and insulation while remaining lightweight and breathable. Look for options that offer a perfect fit to ensure maximum comfort and layering versatility during colder temperatures. 

Our SilkCut Thermal underwear, made from micro modal fabric, combines warmth, softness, and a tailored fit, making it the ideal choice for keeping you cozy and comfortable throughout the winter months.

What men's underwear is best for summer?

The best men's underwear combines comfort and functionality for the summer heat. Look for options with sweat-wicking and moisture-wicking properties to keep you cool and dry in hot weather. Anti-odor features ensure freshness throughout the day, while ultra-soft and breathable fabrics like soft stretch micro modals provide maximum comfort. 

Prioritize perfect-fit underwear to prevent discomfort and chafing during warmer temperatures, like our seamless pouch fly underwear. These features make for ideal underwear for summer, ensuring you stay cool, comfortable, and confident all day long.

What is the difference between boxer briefs and trunks?

Trunks and Boxer Briefs might seem alike since they both fit snugly, but they differ. Trunks are like a shorter version of Boxer Briefs. They're both great for staying active because they fit well. Trunks, being shorter versions, offer a snug fit just like Boxer Briefs, making them both comfy and supportive for active days. Check out our boxer briefs and trunks here. They are made of soft stretch micro modal fabric to give you the perfect fit you deserve.

What is a hybrid boxer brief?

A hybrid boxer brief combines the snug fit of briefs with the longer leg length of boxer shorts. They offer a supportive and comfortable option for sports and everyday wear. Emerging as a popular style in the 1990s, hybrid boxer briefs, also known as tight boxers or A-Fronts, provide the best of both worlds regarding fit and functionality.

Check out our hybrid boxer briefs here. They are made of micro modal fabric to give you a soft and comfortable feel all day long.  

How does a boxer brief with a fly compare to a regular one?

When comparing a boxer brief with a fly to a regular one, both options offer comfort, but the difference lies in functionality. SilkCut's Pouch fly and horizontal fly boxer briefs provide unparalleled comfort. However, they truly shine in the realm of functionality. The innovative design of the Pouch fly boxer briefs ensures effortless convenience with its functional fly, making restroom visits a breeze. 

Meanwhile, the horizontal fly boxer briefs offer a traditional yet still comfortable option. For those seeking comfort and functionality, SilkCut's boxer briefs with a fly elevate the underwear experience, offering unparalleled comfort and practicality for everyday wear. 

When should I replace my underwear?

Replace your underwear regularly to maintain hygiene and comfort. Over time, underwear can lose elasticity, fray, or accumulate bacteria. Aim to replace them every 6-12 months, depending on wear frequency and fabric quality. Watch for signs of wear like stretched-out waistbands or thinning fabric. Regularly assess your underwear collection and discard any that show signs of wear or discomfort. Keeping your underwear fresh ensures optimal support and comfort throughout the day, promoting overall well-being and confidence.

Loyalty Program

How do I join the loyalty program?  

You can join out loyalty program here.

What kind of benefits do I get from joining besides loyalty points? 

In addition to earning loyalty points, joining our SilkCut Loyalty Program grants you access to exclusive benefits tailored to our loyal members. These benefits may include:

  • Early access to new product releases and promotions tailored for our loyal customers. 
  • Personalized seasonal style recommendations based on your preferences.
  • Exclusive discounts or promotions are not available to non-members.
  • Access to member-only perks such as free shipping or complimentary gifts.
  • Invitation to participate in surveys or focus groups to shape future offerings.
  • Opportunities to earn bonus points through special promotions or activities.
  • Access to member-only content, such as style guides or behind-the-scenes looks at our products.
  • Special birthday rewards or anniversary gifts to celebrate your membership.
How do I check the status of my loyalty points? 

To check the status of your loyalty points, simply log in to your SilkCut account on our website or mobile app. Once logged in, navigate to your account dashboard or loyalty program section to find a summary of your current points balance. You can also view your points history, including points earned and redeemed, to track your progress over time. If you have any questions or need assistance, email us at support@silkcutunderwear.com for any inquiries regarding your loyalty points status. 

Is there a limit to how many points I can use in one order?  

Yes, depending on the specific terms and conditions of the SilkCut Loyalty Program, the number of points you can use in a single order may be limited. This limit is typically determined by factors such as the total value of your order or any restrictions set by the program. 

To find out the exact limit on points usage per order, please refer to the terms and conditions section of our loyalty program page, which is provided to you upon joining the program. If you have any further questions about point usage limits, feel free to email us at support@silkcutunderwear.com.  

Can I redeem my loyalty points and combine them with other discounts? 


The ability to redeem loyalty points and combine them with other discounts or promotions may vary depending on the specific terms and conditions of the SilkCut Loyalty Program and any ongoing promotions. In some cases, you may be able to combine your loyalty points with other discounts or offers, while in other cases, there may be restrictions on combining promotions.

We recommend reviewing the loyalty program's terms and conditions and any current promotions to determine if combining loyalty points with other discounts is allowed. If you have any questions or need further clarification, please don't hesitate to contact us at support@silkcutunderwear.com.  

Payments

What payment methods do you accept? 

We accept a variety of payment methods to provide convenience to our customers. These may include: 

  • Credit cards (Visa, Mastercard, American Express, etc.)
  • Debit cards
  • PayPal
  • Apple Pay
  • Google Pay
  • Bank transfers (in select regions) 

Please note that the availability of payment methods may vary depending on your location and the specific terms and conditions of your purchase. If you have any questions about payment options or need assistance selecting a payment method, email us at support@silkcutunderwear.com.  

I’m getting a payment error when I try to check out. What can I do? 

If you encounter a payment error while trying to check out, there are several steps you can take to resolve the issue:

  • Double-check your payment information: Ensure you have entered your payment details correctly, including the card number, expiration date, CVV code, and billing address. 
  • Use a different payment method: If you are experiencing issues with one payment method, try using an accepted alternative payment method.
  • Contact your bank or payment provider: Sometimes, payment errors can occur due to issues with your bank or payment provider. Contact them to inquire about any restrictions or issues with your payment method.
  • Clear your browser's cache and cookies: Sometimes, temporary data stored in your browser can cause payment errors. Clearing your browser's cache and cookies can help resolve this issue.
  • Try again later: Occasionally, payment errors may be temporary and could be resolved by trying again later. Wait for some time and then attempt to complete your purchase again.
  • Email Us: If you continue to experience payment errors despite trying the above steps, contact us at support@silkcutunderwear.com for assistance. We will try our best to help troubleshoot the issue and provide further guidance on completing your purchase. 
Can I pay with PayPal? 

Yes, you can pay with PayPal for your purchases. You should see an option to select PayPal as your payment method at the checkout. Choose this option, and you'll be redirected to the PayPal website to complete your payment securely. Make sure you have a PayPal account set up with a linked payment method (such as a bank account or credit/debit card) before proceeding with your purchase. If you have any questions or concerns regarding your payment method, feel free to contact us at support@silkcutunderwear.com

Orders & Shipping 

Where is my package? 

To track your package, please check your order confirmation email. You can locate your tracking number in the order confirmation email that was sent to you after your purchase. If you cannot find it there, please let us know at support@silkcutunderwear.com, and we'll do our best to assist you further. 

Alternatively, if you created an account on our website, you can log in to view your order history and tracking information. If you cannot locate your order number or track your package, please contact us at support@silkcutunderwear.comso we can assist you further.

My package is shipping to the wrong address; how do I make the changes? 

If your package is shipping to the wrong address, it's important to act quickly to resolve the issue. 

We suggest contacting the shipping carrier directly (such as UPS, FedEx, or USPS) and providing them with the correct shipping address. They may be able to update the address or reroute the package for you. Keep in mind that there may be additional fees associated with this service.  

How long does it usually take for the package to arrive? 

The delivery time for your package can vary depending on several factors, such as the shipping method selected, the shipping carrier used, the destination of the package, and any unforeseen delays, such as weather conditions or customs clearance. 

Typically, our standard shipping within the United States may take anywhere from 2 to 7 business days, while international shipping can take 7 to 21 business days or longer, depending on the distance and customs processing times.

To get a more accurate estimate of your package's delivery time, you can track your package using the tracking number provided in your order and shipping confirmation email or contact the shipping carrier directly for assistance.  

I got the wrong size; what do I do? 

If you have purchased the wrong size, we suggest initiating the return process without opening the package. According to US federal law, underwear cannot be returned or exchanged unless it is brand new or defective. 

You can return new, unopened items within 15 days of delivery for a full refund, but you must contact support@silkcutunderwear.com for return authorization and cover the return shipping costs.

Please visit our refund policy page here for more detailed information on returns and exchanges. 

Returns & Exchanges

I've worn the product.  Can I still exchange it?

For any concerns, please contact us directly at support@silkcutunderwear.com. However, please note that we do not accept returns or exchanges after you have used the products to ensure hygienic standards and the safety of all our customers.

What is your return policy? 

We aim to make exchanges quick and straightforward for our customers.

Please be aware that according to US federal law, underwear cannot be returned or exchanged unless it is brand new or defective. Any returned underwear will be disposed of.

You can return new, unopened items within 15 days of delivery for a full refund, but you must contact support@silkcutunderwear.com for return authorization and cover the return shipping costs.

Please visit our refund policy page here for more detailed information on returns and exchanges.

Website 

Do I need to create an account to checkout? 

We suggest creating an account and adding all your information properly before making a purchase to make the process more secure. Alternatively, you can also make a purchase as a guest user. Ultimately, it depends on you whether you want to purchase as a guest or create an account to checkout.

We occasionally offer special discounts for new account registrations, so we suggest you check our website regularly for such updates.

Where do I apply a promo code? 

To apply a promo code on our website, follow these steps:

  • Add the items you wish to purchase to your shopping cart by clicking on the "Add to Cart" button next to each product.
  • Once you have added all desired items to your cart, proceed to checkout by clicking on the shopping cart icon or the "Checkout" button.
  • On the checkout page, you should see a summary of your order, including a field labeled "Promo Code" or "Coupon Code."
  • Enter your promo code into the designated field. Make sure to type the code exactly as it appears, including any capitalization or special characters.
  • After entering the promo code, click on the "Apply" button next to the field to apply the discount to your order.
  • If the promo code is valid and applicable to your order, you should see the discount reflected in the order total. 
  • Complete the checkout process by entering your shipping and payment information, then review and place your order.

If you have any trouble applying your promo code or have questions about its validity, please don't hesitate to contact us at support@silkcutunderwear.com

I am buying a gift, how do I add a special note?  

You can find the option to add a special note on our cart.

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