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What is the SilkCut Tote Bag?
Carry your essentials in style with our premium SilkCut Tote Bag. Designed for everyday convenience, this durable and eco-friendly bag is perfect for work, travel, shopping, and more.

How to use it?
Simply pack your daily must-haves and take it wherever you go! Its spacious design and sturdy handles make it a reliable companion for any occasion.

Why you need it?
Upgrade your carry-all with a stylish and functional tote. Say goodbye to disposable bags and embrace sustainability with SilkCut’s versatile and long-lasting tote bag.

We aim to make exchanges quick and straightforward for our customers.

Please note that, according to US federal law, underwear cannot be returned or exchanged unless it is brand new or defective. Any returned underwear will be disposed of.

Return Policy

You can return new, unopened items within 15 days of delivery for a full refund. Contact support@silkcutunderwear.com for return authorization and be prepared to cover the return shipping costs.

Defective or Incorrect Items

If you receive an incorrect or defective item, we will cover the return shipping costs and replace the item at no charge. All returns must be authorized beforehand, or the shipment will be rejected.

Return and Exchange Instructions

Email support@taniusa.com with your Order Number and Reason for Return/Exchange.

Confirm that the product is brand new, never worn, and in re-sellable condition.

Ensure all tags, labels, and original packaging are intact.

SHIPPING OPTIONS:

• UNITED STATES: Shipping fees may apply. Expedited options are available at an additional cost during checkout.
• INTERNATIONAL: Shipping fees apply. We do not collect customs taxes; you will be responsible for your country's duties and taxes.

HANDLING TIME:

Orders are dispatched from the US within 24 hours.

SHIPPING TIME:

Depending on the destination, it's usually about 5-7 business days.

TRACKING NUMBER:

All orders are shipped with tracking numbers.

INSURANCE:

We do not offer additional shipping insurance beyond what the carrier offers.

PACKAGING:

Our packaging is 88% recycled and 100% recyclable.

RETURNS & EXCHANGES:

For any concerns, please contact us directly at support@silkcutunderwear.com. However, note that we do not accept returns.

DAMAGED ITEMS:

If you receive a damaged item, please send a photograph showing the damage and the product tag in the same picture. In verified damage cases, we will replace your item.

LOST PACKAGES:

If tracking indicates a package was delivered but not received, customers need to contact the carrier. We will assist with the necessary paperwork for a claim with the carrier.

CONTACT INFORMATION:

• Email: support@silkcutunderwear.com